Polygon Success Stories

Polygon Profile #47: Kim DiFrango

Name

Kim DiFrango, C.G.A

Company Name

E.M. Smith Jewelers

Industry Affiliations

American Gem Society, Independent Jewelers Organization, Jewelers Vigilance Committee, Jewelers of America, Ohio Jewelers Association

Business Location

Chillicothe, Ohio

Years In Business

55 (Since 1948)

Type of Business

Family owned retail jeweler

Business Philosophy

"To earn the trust and confidence of our fine jewelry and gift clients by providing products of exceptional value from a staff dedicated to outstanding customer service and individual excellence."

Favorite Polygon Feature

CertNet and the AGS Private Channel

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Profile Picture

 
Kim-DiFrango-047

Polygon Subscriber # :

 04908

Member Since :

 August 1996

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Why

"CertNet has been a wonderful asset to our business both in acquiring diamonds for a customer's specific need but also as an aid in establishing appraisal values. Even with the numerous suppliers we already have relationships with, we aren¡¯t always able to locate just the right stone or perhaps reach just the right price point. CertNet helps us accomplish this. I also enjoy participating on the AGS private channel. Whenever I have a question or situation that I am unsure of, I can always count on my friends on the AGS channel to help me come up with the right answer. It's great to be able to share information and ideas with jewelers around the country who have the same business philosophy as we do."

 

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